Privacy Policy
Our commitment
TLM is strongly committed to protecting your personal information entrusted to us when you visit the tlmgo.com website or one of our associated websites. The protection of your personal information is important to us and you need to know what information may be collected, why it is collected, and what your rights are with respect to the collected information.
We have done our best to make our privacy policy clear, precise and as easy to understand as possible. However, if you would like more information or have any questions, please do not hesitate to contact our Privacy Officer. Their contact details are listed at the end of this page.
Who are we?
TLM Systems Inc. is a Canadian company, with its head office in Chicoutimi, Quebec and with offices in Quebec City (Quebec) and La Rochelle (France). We help companies build cutting-edge technology products.
When does our protection policy apply?
Our privacy policy applies based on the type of interaction you have with us, addressing two primary scenarios:
- When you browse one of our websites.
- When you contact us or subscribe to our newsletter.
What information is collected and how is it used?
When you visit our websites or provide information in any way, you consent to TLM using that information, disclosing it, or contacting you in connection with its business interests as described below.
The information collected is used to :
Communicate with you
Your information is provided to us when you use our online forms, either to subscribe to our newsletter or to communicate with us. The information we may collect includes : your full name, email address, phone number, and company name.
Improving our services
We may collect demographic data, such as your postal zip code, city of residence, gender, or age range, directly from you or through advertising or marketing partners. We may also retain information about your browsing habits on our site.
Maintaining our platform and its security
We automatically keep a log of access to the website and its various services. This log contains, among other things, the IP address of the device used to access our services, the address of the last visited site and the browser used.
Where is the information stored?
We store all your data in Canada. Your information may be transferred to and stored, in whole or in part, on computer networks located outside your province of residence and may be stored on computer equipment rented or authorized by third parties.
Who do we share your data with and why?
TLM does not share information with third parties except when such sharing is necessary to comply with the law or if you consent to it.
We may share your information with :
Legal authorities
We may disclose personal information when we believe it is necessary to comply with the law, to cooperate with authorities, or request assistance from, authorities in order to protect the interests of TLM or to safeguard TLM itself. Similarly, your personal information may be shared with a third party if TLM undergoes a transfer of ownership, assets or bankruptcy.
The choice is yours
TLM respects your choice and the following rights may apply to you:
You have the right to request that your information be deleted or restricted
You may, at any time, ask the Privacy Officer to remove your personal information from the platform.
You have the right to change your mind
If you have consented to the sharing of your information with our partners, its use for marketing purposes or any other use, but you wish to withdraw your consent, you may do so by making a request to our Privacy Officer.
Security measures
We have security measures in place on TLM sites that protect against the loss, misuse and alteration of information under our control. A secure encryption protocol (SSL) is used to protect business transactions.
Your personal and financial information is encrypted before it is transmitted over the Internet and when it is stored on our servers.
Contact the privacy officer
If you have any questions or concerns about this Privacy Policy or if you wish to contact us about the information provided, you may do so either by email or by post :
E-mail: confidentialite@tlmgo.com
Privacy Officer: Jean-Pierre Bluteau
Address: 930 rue Jacques-Cartier Est, B-101, Chicoutimi, QC, Canada, G7H 7K9
Last update: Novembre 1st, 2023